Autobody Shops
Autobody Shops – If you have bought a new car, an argument may arise every time the car needs maintenance. Should you go to the dealer or an independent shop for repairs? The debate among car owners is an ongoing one, and it seems like half the people you ask say dealers and the other half swear by independent shops. There are risks and rewards associated with both choices, and which option you choose depends entirely on your personal preference.
The first question people often have is whether or not dealers perform collision repairs. Dealers always have their own service department with well-trained technicians who can carry out all different types of damage repairs for your make and model. However, some dealers will outsource body repair to outside shops, usually due to time and cost constraints.
Autobody Shops
Dealers are very skilled at basic repair work, but when it comes to bodywork, such as that required after a collision, they tend to focus more on the time it takes to repair a vehicle than on properly repairing a vehicle. vehicle.
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Most dealers do body work for the makes and models they sell. Some dealers will outsource this body work if they do not have the current capacity to complete it. Many dealers are under a lot of pressure to complete bodywork quickly. At dealerships, service fees and repair work often depend on how long the department calculates it will take to repair a vehicle.
This encourages dealer service departments to carry out repairs quickly. If a technician can complete a job quickly, within the estimated hours, the dealer makes a profit. And at a time when dealer margins are under pressure from online competitors (Carvana), increasingly informed consumers (Autotrader, TrueCar) and automakers, they are trying to recoup these lost profits through their service departments.
Dealership technicians often have factory training and are very familiar with the makes and models sold at the dealership. But are they better than an independent body shop? Not always. Independent body shop technicians often have the same factory training as dealer technicians, and may be more skilled if they have been in the industry longer.
Working at an independent body shop on a range of makes and models gives these technicians a wider range of experience and technical know-how when it comes to repairing any vehicle. Body shops can also be certified as collision centers for specific makes and models, meaning they are independently certified by that automaker for repairs. For example, Subaru, Honda, Volkswagen and Tesla all require specialized training and certification to perform some repairs.
The Auto Body Repair Process
The 3 most important factors that determine whether you should take your vehicle to a body shop or your local dealer are:
When it comes to the price of repairs, the independent shops have beaten the dealers. On average, people who go to dealers for their car repairs end up paying more for those repairs. Independent shops can help cost-conscious car owners save money on needed repairs. However, people who choose the dealers claim that even though they pay more on average, the repairs come from more experienced workers, which, as we’ve discussed, isn’t always the case.
Arguments about the experience and knowledge of mechanics for both parties seem to go back and forth. However, one thing cannot be argued: dealership employees work almost exclusively on certain car brands, while independent auto repair shops work on a broader range. Dealership technicians may have more knowledge of that specific car and, in turn, can do a better job because of that knowledge. However, it is not always a guarantee that independent technicians will know less. Many independent stores in the United States have a Blue Seal of Excellence, meaning they have passed various exams that validate their status. They also need to be recertified every few years.
While most garages have access to the parts needed for your car’s unique repairs, some parts are more readily available to dealers because they focus on certain makes and models. They are more focused on specific cars and work exclusively with those cars, which means they know everything about special parts and their availability.
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While there are costs and benefits no matter where you go, ultimately it is your personal choice as to where you take your car for auto repairs. Dealers may have more knowledge about your specific car, but independent shops may be cheaper. The most important thing is to do your research before making a decision and choose the option that suits you best.
If you are in the Portland, OR area and need body work on your vehicle, consider choosing Mackin’s Auto Body to get your collision repair done right the first time. Our network of 8 auto body shops has been serving the Portland community since 1945. Call us for a quote, or read our thousands of reviews here.
Chris Roberts is the Director of Operations at Mackin’s Auto Body, where he has been making an impact since 2018. With a career in collision repair that began in 1999, Chris brings a wealth of experience and dedication to the role. Prior to his current role, he served as Assistant Operations Manager at Mackin’s Auto Body from 2013 to 2017. Chris earned a BA from Northwest Nazarene University. When he’s not making sure everything runs smoothly at Mackin’s, you can find him skiing snowy slopes, waking up surfing on sunny days, or cheering on his daughter at her soccer games.
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Fix Auto Sun City is the largest and most trusted auto paint and collision center in Sun City. Our family owned and operated facility has been serving customers in the West Valley and Sun City area since 1982. Our facility offers exceptional customer service, honest upfront repair work, and the most qualified staff for every repair. Built on a reputation for honesty and trust, Fix Auto Sun City / Automotive Dynamics is proud to maintain an A+ rating with the Arizona Better Business Bureau (BBB) and be recognized as both an I-CAR Gold and Verifacts accredited facility. We work with all insurance companies to ensure claims are processed correctly so the repair process runs smoothly. As the repair process progresses, you will be notified and communicated to ensure you know the status of your repair. No one likes the idea of being involved in an accident and we understand that it can be stressful, confusing, frustrating and/or an unpleasant experience. However, you can rest assured that the most important repair job in Sun City is yours when you bring it to us. The next time you have a minor fender bender or an accident, let us help you ease the pain and get back on the road as quickly as possible.
Call us at 623-972-6100 for all your collision repair, body repair, and automotive painting needs. We are your neighborhood friend and ready to help you.
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What sets Fix Auto Sun City apart from our competitors is our honest, experienced and trusted team. Our estimators have more than 50 years of combined experience and will analyze exactly what repair your car or truck needs. Every accident is unique and it is important to understand how the accident occurred. The specialist repair service your vehicle receives will ensure that it is repaired correctly and that nothing is missed. Our expert staff will assess the small but important areas needed for repair, outline your options, and get the job done quickly.
Once you receive your quote and give us the green light, Fix Auto’s proven and professional repair process begins. Our repair process is streamlined and our friendly staff will keep you informed of our progress. The Fix Auto network of national and international collision repair centers requires all locations to meet certain standards. One of these is the I-CAR Gold Class certification, a rigorous training and knowledge system for all our collision repair technicians. You can rest assured that Fix Auto’s estimators, technicians and painters are trained and certified by recognized, respected industry third parties.
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